Mechanical products should be covered by the store's general warranty coverage. Just bring the defective item back to the store complete with all the parts & accessories, packaging and official receipt.
Digital products are provided with one year warranty coverage from the time the unit was installed by our authorized service and installation representative. Please see warranty card for more details.
Yale will not be held liable for any other losses incurred by you arising from your product failing whether such losses are direct or indirect or consequential.
This guarantee is only applicable to installations at residential premises in the Philippines and is not transferable.